User Authentication Journey

Comprehensive wireframe for user registration, authentication, and access control

Multi-factor authentication with OTP verification for all user types

Authentication System Overview

Multi-layered security approach with role-based access control and multi-factor authentication

Multi-Factor Authentication

Username + Password + OTP

Phone Verification

All OTPs sent to registered phone

Forced Password Reset

On first login

Time-Limited OTPs

5-minute expiration

Authentication Flow Summary

First Time
Initial Access

  • Receive one-time password via SMS
  • Login with temporary credentials
  • OTP verification required
  • Mandatory password reset with OTP
  • Access granted after setup

Standard
Subsequent Logins

  • Enter username (ID Number OR Phone Number OR Email Address)
  • Enter personal password
  • Receive OTP via SMS
  • Enter OTP to verify
  • Access granted to system